8mbers Responsible Gaming—
Your safety is our priority
8mbers believes that real enjoyment comes when gaming is safe and in control. We are committed to helping every player game consciously and responsibly.
Responsible Gaming Policy
Responsible gaming at 8mbers is not just a rule — it is the foundation of our platform. We want every member to enjoy gaming as a source of entertainment, not as a source of stress or anxiety. When gaming starts creating anxiety rather than enjoyment, it is time to seek support.
Our platform is for those aged 21 and above only. We strictly prohibit minors from opening accounts or participating in gaming, and we follow a rigorous verification process in this regard.
- Registration is permitted for ages 21 and above only
- 24/7 support in Bangladesh Standard Time (BST)
- Deposit limits and personal budget controls available
- Self-exclusion and time-out options always available
- SSL encryption and fair play assured
Age Verification
Anyone under 21 years of age cannot game at 8mbers. Age verification is mandatory when creating an account.
If you suspect a minor is gaming on someone's behalf, please let us know via live chat.
Our Protection Tools
Set Deposit Limits
You can set your own daily, weekly or monthly deposit amount. Once a limit is reduced, it takes effect immediately. To increase a limit, a set waiting period applies, which protects you from impulsive decisions.
Time-Out Feature
If you feel you need a break for a while, set a time-out from 24 hours up to 6 weeks. During this period, logging in or placing bets on your account will not be possible. This is an effective step as part of responsible gaming.
Self-Exclusion
If you need longer-term support, request self-exclusion. You can suspend your account from 6 months up to permanently. Your account cannot be reactivated while self-exclusion is in effect.
Gaming History Review
View your complete betting and transaction history at any time. Reviewing your own gaming patterns builds self-awareness and helps identify unusual or concerning behavior.
24/7 Bangla Support
If you have any concerns about gaming, our support team skilled in Bengali is always ready. Contact us via live chat — for any question, at any time, with support in Bengali.
Account Freeze
You can temporarily freeze your account at any time by notifying the support team directly. This is applied immediately upon your request, with no delay.
How to Recognize Problematic Gaming
If gaming goes beyond entertainment and starts to have a negative impact on your life, it is important to seek support. Consider whether any of the following apply to you:
- Placing more bets to recover money you have lost
- Hiding your gaming from family or friends
- Neglecting important tasks or responsibilities to play
- Repeatedly failing to stop gaming
- Taking loans or using savings to play
- Feeling restless or irritable when you cannot play
⚠️ What to do if you notice these signs?
If any of the above applies to you, contact our live chat immediately or apply for self-exclusion directly. Our support team will help you with complete confidentiality.
Responsible Gaming Tips
Set your budget in advance
Allocate a set amount before each session and do not go beyond that limit. Think of it as an entertainment budget, not an investment.
Stick to time limits
Avoid playing for long stretches at a time. Use a clock or alarm and take breaks at scheduled intervals.
Do not bet on impulse
Avoid gaming when you are under stress, feeling sad or angry. Making decisions in that state can be harmful.
Accept losses naturally
Placing more bets to recover lost money ("chasing losses") is a dangerous habit. Take a break after a loss.
Do not think of gaming as a source of income
Online gaming is purely for entertainment. You should not rely on gaming for your livelihood.
Deposit and Withdrawal Security Framework
Minimum Deposit
৳300
The minimum deposit amount is ৳300 for every method. Transact quickly and securely via bKash, Nagad and Rocket.
Minimum Withdrawal
৳1,000
The minimum withdrawal is ৳1,000. It will reach your bKash, Nagad or Rocket account within 5 to 30 minutes.
Withdrawal Speed
5–30 minutes
The fastest withdrawal time is 5–30 minutes. A transparent and fast transaction process is part of our reliability.
The role of deposit limits in responsible gaming
You can set a daily, weekly or monthly deposit limit from your account at any time. Reducing a limit takes effect immediately. A request to increase a limit will only come into force after a set waiting period — this helps you avoid overspending on impulse. Our live chat is always available for any assistance.
Self-Exclusion and Time-Out Process
The most important aspect of responsible gaming at 8mbers is your own control. If you feel you need a break from gaming, two options are available:
Temporary Time-Out
Temporarily suspend your account for 24 hours, 7 days, 14 days or 6 weeks. No betting or depositing will be possible during a time-out. Once this period ends, the account is reactivated automatically.
Long-Term Self-Exclusion
If you need a longer break, you can close your account for 6 months, 1 year or permanently. Do not attempt to open a new account while self-exclusion is active — this goes against your commitment and ours to responsible gaming. Once a permanent self-exclusion takes effect, it cannot be reversed.
To apply for self-exclusion, contact us via live chat or email: [email protected]
Family Protection
If family members are concerned about someone's excessive gaming, they can also contact us. Some advice to keep children and teenagers away from online gaming:
- Set password and screen-time controls on devices
- Use parental control software on browsers
- Do not share your account details
- Talk to your children about online safety
- Let us know via live chat if there is any problem
The role of family and friends
Keep your loved ones aware about gaming. The support of family and friends is extremely important in times of difficulty. 8mbers is committed to always being by your side.
Get Support — We are here for you
As part of our commitment to responsible gaming, we are always ready to talk with you.
24/7 Live Chat
Contact our live chat at any time. Our trained support team is ready to answer your every question in Bengali — day or night, at any time.
Email Support
For detailed support, email us:
[email protected]
All responsible gaming requests are handled with the highest priority.
Confidentiality Assured
All conversations related to responsible gaming are kept completely confidential. Your personal information and concerns are never shared with third parties.
Responsible Gaming Common Questions
Enjoy the best games at 8mbers safely
Play responsibly and have fun — cricket, slots, fishing and much more are waiting for you.